Policy terms for wallets and account access
Our Legal terms explain who may access the account area, how phone verification supports account control, and which records we use when checking a wallet action. Eligibility depends on local law, so you should read the applicable wording before opening an account or requesting account changes.
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The policy also separates account records from payment references tied to DANA, OVO, GoPay, QRIS, virtual account and bank transfer. If a rule affects your access, we point you to the relevant clause rather than leaving the decision unclear. Keep your login details private, use your
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own account, and contact us through the account help route if a legal request concerns a payment receipt or status record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.